Dugi and Zygor both had their guides updated before Mist of Pandaria was released and both guides are kept updated with all the patches and changes to the game. Dugi is way faster with updates and has a lot more. Zygor seems to hold out and then do a big update. With new content such as guides etc, Dugi is definitely leading the way with Zygor usually many months behind. Zygor now offers the same number of guides as Dugi but it took them a long time to catch up.
Players’ relationships with the NPCs around them have been hit-and-miss over the years. One of the original issues with Thrall, the Horde’s original Warchief, is that players began to refer to him as “green Jesus,” because of how infinitely powerful and infallible he was. But he’s been gone since the Warlord of Draenor expansion, and with the death of Varian Wrynn and Vol’Jin at the start of Legion, the old guard hasn’t been there to guide players the same way as it used to be.