A dungeon should take about half an hour to 45 minutes, that is reasonable. What did we do to Maw of Souls because it was by far the fastest dungeon to spam run for AP? Nerfed its yield. Same happened to dungeons. Except instead of nerfing the XP, they adjusted the clear speed to justify the experience a bit more. Is it perfect? Nah, a lot of dungeons aren't even that long with updates. At most a clear takes 5 mins more.
I used Zygor for legion and BFA, used AA on an alt for BFA. Personally i like Zygors format more. I like being able to target things like achievements. I used Zygor to get my Mindworm and my Lucid Nightmare as well as finish the Rep grinds for the allied races. I have zero complaints. My experience was great. I also used Zygor for some professions, recipe acquisition, a couple mounts, all of the Suramar quest line. Thank God for that. And for the last zone of Draenor on my Demon Hunter.. i forget the name.. Whatever the big daily hub thing was called.
Players’ relationships with the NPCs around them have been hit-and-miss over the years. One of the original issues with Thrall, the Horde’s original Warchief, is that players began to refer to him as “green Jesus,” because of how infinitely powerful and infallible he was. But he’s been gone since the Warlord of Draenor expansion, and with the death of Varian Wrynn and Vol’Jin at the start of Legion, the old guard hasn’t been there to guide players the same way as it used to be.