That’s because armor of higher level has higher Azerite power requirements than lower level armor. That means a shiny new piece of Epic gear will have better stats but, unless you’ve been diligent about your Azerite power grind, won’t have as many traits unlocked. You lose options as you earn better gear. Eventually, you’ll grind out enough Azerite to earn those traits back, but you’re left with limited customization until then.
As for the classes themselves, they almost all play like slower and slightly less interesting versions of their Legion counterparts. This is thanks in large part to the loss of one ability from each class that came along with Legion’s own AP dumping system: the artifact weapon, which added a unique ability to every spec in the game. The loss of these abilities left most classes feeling frustrating and incomplete, and though Azerite gear was supposed to be the replacement, it missed the mark completely. There will always be one Azerite trait that reigns supreme for each spec, meaning that the frustration of that particular loop will be unavoidable as long as the system is in the game.
Both guides have a different look. Many players choose the Zygor guide because of the way it looks, with it’s modern, clean appearance. Zygor has improved it, so its easier to navigate. Dugi Guides interface blends into the game more, as it looks more like something you would find within World of Warcraft. It has icons down the right hand side for selecting your guides and is really easy to navigate.