Heirlooms are special pieces of armor that level up with your character, so they have stats that are always respectable for your character’s level (up to level 110). Heirlooms that fit the head, shoulder, chest, legs, and back armor slot offer an experience bonus. The total bonus is 45 percent if you have them all. It’s also possible to acquire a ring that adds another 5 percent, but you must win a fishing contest acquire it, and that can take some time.
If you love running old content for transmog items, you'll love the new legacy loot system. Whenever a player enters a dungeon or raid where they are 10 or more levels above the content, the dungeon or raid bosses drop an amount of loot equivalent to what would have dropped for a full group when the content was current. That means players could earn loot for five people in dungeons and loot for 20 people after soloing a raid. The legacy loot system also drops other gear types, like cloth dropping for a plate wearer. It's now much easier to get the transmog gear you want, and you can also collect gear for your alts on the same run.
This expansion suffers from the Warlords of Draenor (WoD) effect, initially, players will think this is a great expansion but upon investing some time into the game they'll realize this game is a disaster. The pre-patch should have been our first warning with how poorly designed and executed that fiasco was, but beyond that, let's look at what the expansion itself offers:
Players’ relationships with the NPCs around them have been hit-and-miss over the years. One of the original issues with Thrall, the Horde’s original Warchief, is that players began to refer to him as “green Jesus,” because of how infinitely powerful and infallible he was. But he’s been gone since the Warlord of Draenor expansion, and with the death of Varian Wrynn and Vol’Jin at the start of Legion, the old guard hasn’t been there to guide players the same way as it used to be.