Players who were around during Mists of Pandaria might recall a dungeon mode called Scenarios, which involved teams of three players instead of the traditional five. Island Expeditions bring a similar feel, with groups being tasked with plundering treasure off various islands. Your team faces off against other players or AI-controlled characters from the opposing faction and whoever can collect the most treasure, or "Azerite," wins.
When an allied race has been unlocked for a player, new characters from that race will start at level 20. If a player levels an Allied race from 20 to level 110 without using character boosts, they will be rewarded with a unique "Heritage Armor" for transmogrification that reflects the unique lore behind the race but is limited for use to that race. Doing the quests to unlock the allied races will also unlock the races' unique mounts for use by the characters of their faction. The void elves, Lightforged draenei, Highmountain tauren, and Nightborne, as races tied to the storyline for Legion, were made available with the preorder on January 30, 2018. The Dark Iron dwarves and the Mag'har orcs are made available upon completing the "War Campaign" in Kul Tiras and Zandalar and reaching Exalted with one faction's War Campaign reputation; the Kul Tiran humans and Zandalari will be made available later in the expansion. Game director Ion Hazzikostas also indicated that additional Allied Races may be available in the future.
-Azerite Gear- This has been the worst experience for many players as it was advertised as offering the player many options for customizing their character but all players do is Google "Icy veins (Spec/Class) azerite ranks" and select the best one. This is expected and really only gives players the illusion of choice as they're always going to pick the best one. This could have been done far better by not offering necessarily just damage increases in traits but offering some of the Legion Legendary item effects in Azerite slots. You know, certain Azerite traits would be better for PvP, some for raiding, some for 5 mans, some for soloing old content, etc. The other problem with Azerite gear is that it's locked based on you grinding an endless amount of Azerite for your neck piece (basically the stuff that increases the level of your neck piece). So when you get an item that should be an upgrade, it really isn't because you don't have all the traits unlocked. This complaint about how horrible this system is could go on forever, but I'll just leave it at that, horrible.
That lack of storytelling agency may soon change with Patch 8.1, Tides of Vengeance, which is coming to Battle for Azeroth soon. While there are plenty of fun gameplay changes that should make the expansion better, one of the most interesting additions is that of choice. In an upcoming quest, players will be able to choose whether they want to support Saurfang or Sylvanas — essentially honor or evil — in the struggle for Horde warchief.