A dungeon should take about half an hour to 45 minutes, that is reasonable. What did we do to Maw of Souls because it was by far the fastest dungeon to spam run for AP? Nerfed its yield. Same happened to dungeons. Except instead of nerfing the XP, they adjusted the clear speed to justify the experience a bit more. Is it perfect? Nah, a lot of dungeons aren't even that long with updates. At most a clear takes 5 mins more.
To give you some perspective I leveled both a LF Ret Paladin and BE Rogue (so one started from level 20 and the other from level 1). I focused on getting the achievements I was missing for the Loremaster, so not the most efficient route by any means. I was using full enchanted heirlooms (minus the ring) and the WoW-Pro addon though, as well as having War Mode turned on all the way.
This kind of storytelling comes with problems, ones that players have been facing since the early days of the silent video game protagonist. Players in World of Warcraft have so much agency and choice when it comes to their own characters and how they build them. But despite their importance to the world itself, they can do nothing to change its story.
Players’ relationships with the NPCs around them have been hit-and-miss over the years. One of the original issues with Thrall, the Horde’s original Warchief, is that players began to refer to him as “green Jesus,” because of how infinitely powerful and infallible he was. But he’s been gone since the Warlord of Draenor expansion, and with the death of Varian Wrynn and Vol’Jin at the start of Legion, the old guard hasn’t been there to guide players the same way as it used to be.